1. Information We Collect

We collect information to provide better services and improve user experience. This includes:

1.1 Personal Information

• Name and email address (if provided during sign-up or inquiry)
• Subscription and payment details (handled securely via Google Play or Apple Pay)
• Device information (model, operating system, IP address)

💡 We do not collect or store any credit/debit card data directly.

1.2 App Usage Data

• Companies you search or track within the app
• Alert preferences and notification settings
• App activity logs for analytics and troubleshooting

1.3 Technical Data

• Device identifiers
• Crash logs and performance data (via Firebase or similar analytics tools)

2. How We Use Your Data

We use your data to:

• Provide app functionality (search, alerts, favorites, etc.)
• Send compliance notifications and reminders
• Improve app performance and reliability
• Respond to user queries and support requests
• Ensure security and prevent fraud

We will never sell or rent your data to third parties.

3. Legal Basis for Processing

We process data under the following legal bases (in line with UK GDPR):

• Contractual Necessity: To provide the app’s core functionality.
• Legitimate Interest: To improve and secure the platform.
• Consent: For optional features such as notifications or analytics.
• Legal Obligation: To comply with UK laws and regulations.

4. Data Storage & Security

Your data is stored securely on cloud servers protected with:

• SSL encryption
• Regular security audits
• Restricted access controls

We use Google Firebase and encrypted databases to ensure your data remains safe and recoverable if you switch devices.

5. Data Sharing

We may share limited data with:

• Service providers (e.g., analytics or cloud storage vendors) strictly for operational purposes.
• Regulatory authorities, if required by law.

All partners and processors comply with UK GDPR standards.

6. Data Retention

We retain user data only as long as necessary for:

• Providing active services
• Resolving disputes or fulfilling legal obligations

When you delete your account, personal identifiers are anonymized or permanently erased within 30 days.

7. Your Rights (Under UK GDPR)

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to data processing
• Withdraw consent anytime

📩 To exercise your rights, email [email protected]

8. Cookies and Tracking Technologies

Our website uses cookies and similar tools to:

• Track usage analytics
• Improve performance
• Personalize user experience

You can disable cookies anytime in your browser settings.

9. Children’s Privacy

CompaniesOnTheGo does not knowingly collect data from individuals under 16 years of age. If you believe your child has provided personal data, contact us immediately at [email protected] for removal.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Modified” date. We encourage users to review this policy regularly.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

📧 [email protected]
🌐 https://companiesonthego.uk